Saturday, September 13, 2008

Worst Phone in the world?



I only had two phones in my life, but I never imagined that I would have this kind of problem. My Sony Ericsson W580i cannot withstand humidity above 90%.

I was a Sprint customer for a couple of years until I lost my phone. Terrified that it had been stolen I tried to contact Sprint Customer Service to have my phone shut off, but they told me that they were switching to a new billing system and they couldn't shut off my service for at least two days. After that I switched to AT&T.

From the kettle into the fire.

I paid a lot for my new phone and service through AT&T. Not long after I started having the problems featured in the YouTube Video:



To see the fully annotated version of the video, you must actually go to YouTube to view it.

I bought my phone at the AT&T store next to Best Buy out on Veterans Parkway.

The first time I took the phone in to show them what was wrong, it mysteriously stopped malfunctioning and worked normally.

The second time I told them about the problem they told me to try and let it dry out, so I left it alone for a few days, and sure enough, it started working normally, but since then I had to keep it in a plastic bag so it would stay dry.

The final time it malfunctioned because the humidity was above ninety percent, and by then the warranty had expired. The clerk only gave me the 800 number for AT&T customer service and I have to wait for a new replacement, and pay for it. If I have the same problem again, I don't know what to do but avoid the worst of the cell phone manufacturers and service providers. Any comments?

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